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General

Following the announcement by The Oregon Health Authority allowing 25 percent capacity at outdoor live sporting events, the Portland Timbers and Portland Thorns FC announced that Providence Park will host fans for all home matches beginning April 9, when Thorns FC play host to KC NWSL in their first match of the NWSL Challenge Cup. The Timbers will host fans on April 13, when the club plays C.D. Marathón in a Round of 16 Scotiabank Concacaf Champions League match.

The maximum capacity for matches under the current plan is 25 percent of the stadium’s official capacity of 25,218. The Thorns FC match on April 9 will be the first live professional sporting event in Oregon with fans since March 10, 2020 and will be among the first with fans on the West Coast.

A complete set of health and safety protocols for events at Providence Park are available throughout this Health and Safety Guidelines section. Safety measures in place include cashless transactions (Apple Pay and Google Pay), mandatory mask wearing, completely digital ticketing, a clear bag policy, online ordering for food, beverage and merchandise, expanded sanitation protocols and spaced pod seating.

LIMITED CAPACITY FAQ

How many seats will be available for purchase?
Providence Park has been cleared by the state to hold 25% capacity. Tickets will be sold in socially distanced pods of 1, 2 and 4 seats. 
 
How can supporters access tickets?
All Annual Members will have first priority to tickets and have their current account credit available to them to purchase seats for all limited capacity Timbers and Thorns matches on sale. Single game tickets and packages are also available.
 
Will Sunset Porsche Audi Suites be available?
Annual suite holders will have access to their suites with a limited capacity consistent with local health and safety regulations. As an added safety measure, plexiglass has been installed between the outside seating area of each suite. 
 
Will all games go on sale initially?
To start, we are offering two Thorns Challenge Cup matches, the Timbers opening CCL match and the Timbers season opener. Thorns tickets will go on sale on March 25; Timbers tickets will go on sale at a later date. Details on future games will be released in the coming weeks.
 
Will masks be mandatory?
Yes, masks must be worn at all times with exception of eating and drinking. View mask policy.
 
Will Providence Park be implementing any touchless tech at the venue?
To maximize guest safety and minimize touchpoints at point-of-sale locations, Providence Park is moving to a completely cashless facility. All registers, including at concessions and merchandise locations will be outfitted with touchless/tap card readers. Additionally, online ordering will be available for both food/beverage and merchandise.

Will water fountains be open?
No, all water fountains will be closed as a result of the new health and safety policies.

Will bike parking still be available?
Yes, limited bike racks will still be available along Morrison Street for bike parking. Bike racks will be spaced according to social distancing protocol.

Can I bring a bag into Providence Park?
To minimize congestion at entry, and to reduce contact between guests and staff, Providence Park will be implementing a clear bag policy. Clear bags, sized 12"w x 12"h x 6"d will be available for free at all entry gates for the first two ticketed matches of 2021, while supplies last. Supporters are encouraged to avoid bringing a bag, if feasible. 
 
What other safety measures have been enacted to keep guests safe?
A number of safety measures have been instituted across all aspects of the match-day experience including the following protocols. View all new policies here.
  • Mandatory mask wearing.
  • Distanced seating.
  • Digital-only tickets and touchless scanning kiosks at entry.
  • Food, beverage and merchandise transactions will be entirely cashless.
  • A clear bag policy has been implemented to avoid ingress congestion.
  • All guest areas will be sanitized 24 hours prior to every home match, in accordance with approved CDC methods and products.
  • All high touch/traffic areas, such as restrooms, will be cleaned frequently throughout the match by a designated sanitation team and additional hand sanitizers have been installed throughout the stadium.
  • Guest services staff have been trained in COVID-19 protocols, will be masked and have undergone a health screen prior to working a match.

 

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